Utterly Pointless Product
February 23, 2022

Utterly Pointless Product

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey

We were going to use SurveyMonkey to survey our members. As we're volunteer-run, we use free services. SurveyMonkey is bottom-feeding money-grabbing wasters. Their free product only allows 10 results - this was not made clear (and was certainly not the previous situation) when signing up. To now see the additional results we either have to pay over £100 or ask our members to take to time to fill out the survey again on a platform not run by thieves. Not even a free trial period to at least get these results.
  • Demand money
  • Demand money
  • Demand money
  • Demand money
  • Offer free trial periods
  • not be tight CU Next Tuesdays
  • Make it clear the free product has absolutely no uses beyond collecting plans for a family dinner
  • Remove the free product as it is utterly pointless
  • Negative only. We've asked for member feedback we can't see
  • Negative only. We have to pay to see results to a very basic survey
  • Negative only.

Do you think SurveyMonkey delivers good value for the price?

No

Are you happy with SurveyMonkey's feature set?

No

Did SurveyMonkey live up to sales and marketing promises?

No

Did implementation of SurveyMonkey go as expected?

No

Would you buy SurveyMonkey again?

No

SM are bottom feeding money grabbing wasters. Their free product only allows 10 results - this was not made clear (and was certainly not the previous situation) when signing up. To now see the additional results we either have to pay over £100 or ask our members to take to time to fill our the survey again on a platform not run by thieves. Not even a free trial period to at least get these results.

Utterly useless and pointless.
SurveyMonkey is bottom-feeding money-grabbing wasters. Their free product only allows 10 results - this was not made clear (and was certainly not the previous situation) when signing up. To now see the additional results we either have to pay over £100 or ask our members to take to time to fill out the survey again on a platform not run by thieves. Not even a free trial period to at least get these results.

SurveyMonkey Feature Ratings

Survey templates
1
Themes
1
Custom logo/branding
1
Changes to live survey
1
Question design help
1
Multiple question types
1
Survey logic flexibility
1
Response tracking
1
Data export
1
Standard reports
1
Custom reports
1
Analytics
1
Vendor-offered crowdsourcing
1
Respondent restrictions
1
Access controls
1
Compliance
1