Survey Monkey is a great surveying software for small businesses
Overall Satisfaction with SurveyMonkey
We use SurveyMonkey for both gathering feedback from our employees, as well as our clients. It is a great way for us to communicate with and get feedback from employees before making a business decision that may have an impact on them - or just to see how they feel about certain aspects or changes within the business.
Pros
- Easy to use interface.
- Robust design features for survey variations.
- Great free plan.
Cons
- More customization for forms colors/design on free plan.
- Analytics and reporting could be revamped.
- UX could be improved.
- It helped to determine if our business was going to switch to a new payroll software based on the employee feedback of whether one of its main features would actually be wanted or not.
- It helps to improve individual instructor's classes based on survey feedback from our clients.
- It helped us to gauge the interest in whether or not a pool of people wanted to become instructors.
Do you think SurveyMonkey delivers good value for the price?
Yes
Are you happy with SurveyMonkey's feature set?
Yes
Did SurveyMonkey live up to sales and marketing promises?
Yes
Did implementation of SurveyMonkey go as expected?
Yes
Would you buy SurveyMonkey again?
Yes
Comments
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