Overall Satisfaction with Swiftpage ACT!
Swiftpage ACT! is used by my direct team of four people--we share one database. We use it for organizing and tracking prospects and leads for the team. It addresses the problem of storing and organizing information and allowing multiple people to update records and add notes to one item. We use the web-based version of Swiftpage ACT! so we can all be signed in at one time.
- Simple, easy to use
- Can customize fields, not overwhelming to look at
- Easy to act as admin and customize users, give team members access
- Reports, usually just download the Excel file and customize it. Could create some more attractive printable reports.
- System crashes once in a while--can work on performance
- Like the new look but can still be a bit clunky when searching lists.
- Positive - worth the investment to convert leads to opportunity.
- Affordable, there will always be a ROI.
Swiftpage ACT! is easy to use and simple compared to Salesforce. Salesforce had too many fields and we were not able to customize, because we used it at a company enterprise level. Salesforce was nice to use with multiple people and teams where you can set permission levels, etc.
We were able to receive more support for Swiftpage ACT! to get our data transferred into the system. Because HubSpot was a free software, they don't offer this support included with the system like ACT!. HubSpot has a simple interface, but a bit less functionality as a free platform.
We were able to receive more support for Swiftpage ACT! to get our data transferred into the system. Because HubSpot was a free software, they don't offer this support included with the system like ACT!. HubSpot has a simple interface, but a bit less functionality as a free platform.
Do you think Act! CRM delivers good value for the price?
Yes
Are you happy with Act! CRM's feature set?
Yes
Did Act! CRM live up to sales and marketing promises?
Yes
Did implementation of Act! CRM go as expected?
Yes
Would you buy Act! CRM again?
Yes