Act! CRM

Act! CRM Reviews

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Ratings and Reviews
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Act! CRM Scorecard Summary

Feature Scorecard Summary

Sales Force Automation (8)
63%
6.3
Customer data management / contact management (2)
90%
9.0
Workflow management (2)
75%
7.5
Territory management (2)
85%
8.5
Opportunity management (2)
75%
7.5
Integration with email client (e.g., Outlook or Gmail) (2)
50%
5.0
Quote & order management (1)
40%
4.0
Interaction tracking (1)
40%
4.0
Channel / partner relationship management (1)
50%
5.0
Customer Service & Support (2)
100%
10.0
Case management (1)
100%
10.0
Call center management (1)
100%
10.0
Marketing Automation (2)
75%
7.5
Lead management (2)
75%
7.5
Email marketing (2)
75%
7.5
CRM Project Management (3)
40%
4.0
Task management (2)
80%
8.0
Billing and invoicing management (1)
10%
1.0
Reporting (2)
30%
3.0
CRM Reporting & Analytics (3)
43%
4.3
Forecasting (2)
40%
4.0
Pipeline visualization (2)
35%
3.5
Customizable reports (2)
55%
5.5
Customization (4)
33%
3.3
Custom fields (2)
70%
7.0
Custom objects (2)
20%
2.0
Scripting environment (1)
20%
2.0
API for custom integration (1)
20%
2.0
Security (2)
80%
8.0
Single sign-on capability (1)
70%
7.0
Role-based user permissions (2)
90%
9.0
Integrations with 3rd-party Software (1)
55%
5.5
Marketing automation (2)
55%
5.5
Platform (1)
75%
7.5
Mobile access (2)
75%
7.5

What is Act! CRM?

Act! CRM (formerly Swiftpage) aims to empower small businesses to build and manage client relationships and leads, so the user always has a pipeline of new, repeat, and referral business under control. Users can manage their businesses with Act! CRM every day, since it’s more than a CRM – it’s designed to present everything needed to stay on top of relationships, see what’s most important and actionable, and run sales and marketing in one place.

Act! CRM Integrations

Act! CRM Pricing

Starting Price: $22

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Act! Premium - Basic$37.50per user, per month (billed annually)
Select - Extra Features$79per user, per month (billed annually)
Complete - Extra Features$199per user, per month (billed annually)
Advanced - Extra Features$399per user, per month (billed annually)
SaaS Editions Pricing
Pricing DetailsTerms
Essentials$22per user, per month
Standard$40per user, per month
Expert$55per user, per month

Act! CRM Technical Details

Deployment TypesOn-premise, SaaS
Operating Systems,
Mobile ApplicationNo

Frequently Asked Questions

How much does Act! CRM cost?

Act! CRM starts at $22.

What is Act! CRM's best feature?

Reviewers rate Support Rating highest, with a score of 5.6.

Who uses Act! CRM?

The most common users of Act! CRM are from Small Businesses and the Accounting industry.