Symantec Endpoint Protection for a large, dynamic enterprise environment
October 13, 2016

Symantec Endpoint Protection for a large, dynamic enterprise environment

Sam Figueroa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Endpoint Protection

We use Symantec Endpoint Protection (SEP) in an enterprise environment with over 10,000 users. It is being used across our whole organization. It is our main antivirus and network intrusion protection application. No machine is allowed to connect to our enterprise network unless it has SEP fully installed and updated. Scans are run at off times and instant protection is always turned on.
  • Real Time scanning
  • Network intrusion protection
  • Spyware and Virus Protection
  • Proactive Threat protection
  • LiveUpdate client sometimes breaks and requires a fix to repair the client. This is needed to ensure the client receives timely updates and definitions.
  • The client management tool is not very robust, however it is enough to adequately control the machine.
  • Network threat protection packet log is not always 100% accurate. It does miss some traffic on certain ports. We have verified this via splunk.
  • SEP has had a very nice ROI in the form of keeping our network safe and clients' machines clean and free from spyware and viruses.
  • The negative downside is that reinstalling the client isn't always an easy method. A lot of times we just have the user reimage their whole machine, which is usually the last resort.
  • Another positive aspect of SEP is that it allows us to identify any problematic machines which might be allowing any malware, spyware or viruses in through any network ports or connections.
We use Symantec Endpoint Environment in a manufacturing and conventional office setting. This is a very large scale operational of over 10,000 users.
Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Symantec Endpoint Protection works well for an enterprise environment. I don't feel this would be suited for a home user. It does have a nice layout and is very user-friendly. For the most part, it does not require any interaction by the end user unless a threat is identified. Once the threat is identified, it would be nice to automatically set up the action to take instead of relying on the user's input.