Overall Satisfaction with Talkdesk
Talkdesk is used by the Customer Service Department to reach the students of our online course, explain to them how to use it and solve their doubts.
- User-friendly
- Easily compatible with our CRM system
- Good and clear reports
- Great customer service
- Connection issues
- No phone numbers for a few countries
- No SMS service
- Increase of pick up rate
- Easier reporting phase
- Integration with the CRM system