Simple to use, user friendly and efficient!
July 28, 2019
Simple to use, user friendly and efficient!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Talkdesk
Talkdesk is used across the whole organization. It is solving the need to stay fast and efficient in the day to day operation without any downtime wasted on slowness or problems. Our volume of calls has increased and the user-friendly aspect of the software allows for a quicker onboarding process to all new employees. Overall, simplicity and reliability are the pillars that attracted us to Talk Desk.
- Has a user-friendly interface.
- It handles calling channels very well.
- It keeps user's organized.
- Different color templates.
- Video integration
- Increased speed
- Return on productivity
- Return on Investment
- Easier to use system
- Close
Talkdesk integrates with Salesforce and works hand in hand so we can drive and collect more data. Close.IO didn't have an integration with Salesforce.