Tealium - Excellent product and great customer support
Updated February 26, 2015

Tealium - Excellent product and great customer support

Areef Ahamad | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tealium Tag Management Suite

We are using Tealium across all brands and platforms. Currently, we have Tealium on 7 major retail brands. The platforms include desktop, mobile and mobile apps.

Pros

  • User friendly i.e. better than programmer freindly
  • Excellent customer support
  • Easy contract terms

Cons

  • Tealium is relatively easy to set up. Just like any other software installation, it neads planning and coordination between the Analysts, Programmers, Analytics Implementation Manager and Tealium Manager/Programmer.
  • The documentation can be improved
  • Need more customer training
  • Ad-hoc Tag implementation is easier
Overall Tealium is a great tag management solution.

Using Tealium Tag Management Suite

Very satisfied with the product and the service.

Comments

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