Teamviewer, or IT Pros and everyone else
Updated June 03, 2015

Teamviewer, or IT Pros and everyone else

Fernando Villalpando | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Windows, Android (teamViewer for Remote control), and IPAD

Overall Satisfaction with TeamViewer

I work with high level executives that request remote support for their Windows PCs. EU are remote worldwide and request support while traveling, or at home offices. My Desktop Support Team of 12 Techs uses it.
  • Listed PCs that are currently online and logged into Teamviewer. No matter of the PCs location
  • Gives options to turn off monitor, lock keyboard and mouse input. Remote updating of Teamviewer. Sending key combinations(for hotkey short cuts)
  • Allows for file transfers between PCs large or small files
  • Easy access to the remoted systems profile (technical specs)
  • Ability to take snapshots of remote screen
  • Allow for fast file transfers. able to upload/download large files over the internet
  • Allow for use of full screens with high resolution screens. Ability to use full screen
  • Easy of use allows for fast restore time
  • Allow for my team to work with EU across the country, even the world
TeamViewer is a very powerful tool, with more option then, Logmein, and MS Lync. When working remotely into an EUs PC the more option the better.
If the PC already has MS Lync, no need for TeamViewer. Within a local area network Microsoft's Remote desktop connection is a better tool.

Using TeamViewer

4 - Support Plus 4000 users /Desktop support IT. Support 250 plus Executives/technical support. IT Analyst.
I've been using the tool for over 5 years. There is no better option out there.

TeamViewer Implementation