Skip to main content
TrustRadius
TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

Read more
Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
Continue reading

TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
Continue reading

TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
Continue reading

TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Return to navigation

Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
Return to navigation

Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
Return to navigation

Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.9.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2489)

Attribute Ratings

Reviews

(1-25 of 425)
Companies can't remove reviews or game the system. Here's why
Yvonne Graber | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Easier access faster than some of the others. We love the mobile feature where you can use the app to connect when on the road. Also it has the ability to access cell phones as well, which many times helps us help a client with their iphones. Great feature. There have been times where I had to get immediate access to an endpoint from my car and TeamViewer came thru with flying colors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom
It's very close, when we did the evaluation TeamViewer was very similar to Zoom but glad we chose TeamViewer. We use the Augmented Reality feature quite a bit now in troubleshooting hardware issues remotely which I am not sure is available in other products. Cost-wise its very similar to other platforms as well found to be slightly cheaper than Zoom.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
More comfortable and more reliable when connection to different networks espacially if they are secured with special firewall settings. Also the information of the clients (on-/offline status, agent version installed etc.) in the management board is more comfortable than in other products in the same segment. At the time of purchase, pricing was also an argument to use TeamViewer instead of other vendors.
Max Segal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Overall TeamViewer is superior to other remote solutions that I've used. It is faster and more reliable, with a better overall interface and management console. AnyDesk is generally slower and the interface is not as intuitive or easy to use. Endpoint Central is also slower with inferior interface and not as reliable in terms of being able to connect to remote clients. Microsoft RDP is more comparable in speed to TeamViewer, though not as but often requires firewall considerations and settings, as well as lacking file transfer ability or management console, so it's much more limited.
Robert Holman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer stacked up very well. Has most of the same type of features and It also has a free personal version to use. I like all the features and the direction TeamViewer is heading. We picked TeamViewer because of its ease of use and its secure connection. And the many functions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Among these options, only a few provide the ability to take over control of the connected device, especially since TeamViewer works remarkably well cross-platform. TeamViewer lacks video-calling functionality, but that is not important for our use case. TeamViewer's screensharing is also the smoothest among these options.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is my personal favorite of all the products I've tried. My company pays for Zoho Assist, but I have so many customer who hate using it that I, out of pocket, paid for TeamViewer myself. The ease, recognition, and just overall quality, speed, file transfers, easy access. Its an app on the computer meaning its better for your eyes as you can see the full screen. Some of the other products I believe actually gave me eye issues from how it rendered the screen in a browser, making a smaller window and a lower quality rendering causing a lot of squinting.
February 05, 2024

TeamViewer Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I find Splashtop more intuitive and more stable. I have also found Splashtop to work better when only needed to connect to a few computer from potentially a large number of computers (i.e. connecting to your office computer from a home desktop, and hope laptop, or home ipad). Splashtop (business plan) is significantly cheaper than attempting to use TeamViewer in this scenario. Also, Splashtop business includes access from iPads, iPhones, etc. and is not a separate service that has to be added on like it is with TeamViewer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft Remote Desktop Connection Manager (RDCMan)
TeamVIewer provides a better overall experience - handling multiple monitors more elegantly, and it seems to have the edge on performance and a seamless experience of remote control
Muhammad Waheed Ensari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer stands out as the Free and best solution for remote accessing devices across operating systems. TeamViewer offers several remote access features that fit the unique needs for all kinds of users. Teamviewer also allows users to record their remote access sessions inc case the organization needs to evaluate quality control
Eugenio Fajardo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In the various tests we conducted for about a month with ten users with different roles and responsibilities, TeamViewer scored best in all parameters of our evaluation matrix. Cost/benefit and ease of use were the highest rated. All applications suffer a lot in Internet bandwidth requirements, but TeamViewer was in the average.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have previously used the suite of GoTo products for the same functionality that TeamViewer has. While the GoTo family provides the ability to host meetings and webinars that TeamViewer does not, I found that TeamViewer was a much easier platform to work with.
January 25, 2024

Great Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this product of TeamViewer. And it was very easy setup and we thought it was a better brand and the users knew it as a tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Horses for courses they say but all around, TeamViewer is the best software for remote management, period. Pulseway's remote desktop can work well on the phone app but on a desktop, it is often unreliable and drops connections. AnyDesk is not appropriate for our business and is only good on a case-by-case basis.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Its simple to use and secure. AnyDesk is pretty open and if you are not very careful anyone can connect who has your username, to keep yourself secure you need to check if you have turned off those settings and if any desk is working or not. Chrome Remote Desktop is good too but I was already comfortable with TeamViewer so I didn't consider it.
Rohit Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
AnyDesk has very limited functions, multiple session lost issue with limited file sharing capacity. Team viewer is much ahead when it comes to the productive time and continues session. I would highly recommend if you are looking for a remote support software. Easy to install, manage and quick connect across the systems.
Return to navigation