Go TeamViewer!!!
August 31, 2017

Go TeamViewer!!!

Rahul R | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

My primary role was as a product implementation specialist in my previous organization. We used TeamViewer as a primary tool to share my desktop with customers or internal teams like web development or testing teams. Is it being used by a department? Yes, only development and implementation team used TeamViewer. Business problems? The ability for users to access a desktop from mobile to troubleshoot application errors.
  • Mobile app works very similar to the desktop app. It makes life easier when you can remotely access your desktop through mobile to troubleshoot issues.
  • This product doesn't require any training or training material as its a self learning application and is very user friendly.
  • The only limitation I can think of is the system sometimes stalls in between sessions and sometimes hangs and requires the system to be restarted. This was one of the issues which I faced while using TeamViewer.
The option to access a desktop remotely via mobile is one option that helped me the most while I was at a client location. This is where TeamViewer was very well suited.

TeamViewer Feature Ratings

Screen sharing
8
File transfer
8
Instant message
7
Secure remote access with Smart Card authentication
Not Rated
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
7
Remote Active Directory® management
8
Centralized management dashboard
8
Annotations
8
Monitoring and Alerts
8
Multi-platform remote control
8