Good product overall
March 12, 2018

Good product overall

Rebecca David | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

It is being used by our whole organization. Our internal IT staff assist us when we face technical problems specific to our organization.

Pros

  • TeamViewer is easy to use. Great user experience.
  • Can easily remotely connect with employee
  • Doesn’t crash like other software I’ve used.

Cons

  • Higher screen solution
  • More functions?
  • Enhanced security since remote access
  • Minimized Tech support downtime
Audio is better on teamviewer.
Easy to remotely connect.
It works well if you want to share your screen with an employee remotely. But we haven’t explored how well it works using multiple programs while screen sharing.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
6.5
File transfer
7
Instant message
6
Access to sleeping/powered-off computers
Not Rated
Session record
Not Rated
Annotations
Not Rated
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

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