Item: TeamViewer
Rating: 9
Author: Nayan Jyoti

Overall Satisfaction with TeamViewer

Implementation Rating

Use Cases and Deployment Scope

TeamViewer is a great application which allows us to use remotely access our business computer and software. We started using this during Covid but now it's a life changer. Major tasks and interactive solutions can be done through this. It saves us a lot of time and helps us to work remotely because in a fashion industry our team works in different locations to bring out their culture art and fashion in these various cases most of our work is being done on TeamViewer our meetings program customer handling and solutions all can be done through this. It's complete round solution for them who needs productivity and need to work remotely.

Pros and Cons

Pros

Compatibility in cross platform os
File transfers remotely
Remote access and control

Cons

Connection break problem
Installation problem can be easy
Login issues when the connection breaks

Return on Investment

TeamViewer has saved a lot organisation expenses in multiple traveling, we hire the team or designer from the locality and though them we work on their designs. This saves a lot of money to accomodation and travel.
TeamViewer is little pricy it's high price may affect to the people who runs a small business.
Out offline budget has drastically cutoff since we onboard to TeamViewer i would say we save 5-6 lakhs quarterly we save.

This is a long run process it would take 2-3 years to get the ROI. Since we were also functional offline way before but after Covid we switch on to Online solution and focus our team to work efficiently by remote access. Gradually we build our network of clients and team in all over India.

Key Insights

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

Security

We have various clients and everyone data is much needed safety now a days. Our company also use various security and two factors authentication for our employees and our customers too. Since there are lot sensetive information if it leaks it will harm our business due to the rivals. Whole supply chain is being monitored under the security checks. It is much being used and our IT team always gives new login links and two factor authentication for security.

Likelihood to Recommend

Since I work in a fashion industry i always keep monitoring the new trends and fashion going on all over the world. We deal in production and new designs concepts are always necessary to make your brand more unique and trendy, TeamViewer allows team to work remotely in other parts of all over country. We get different designs fabric material, our customers and client meeting are being done on this. I would say it's a very good suited software where we need to fetch data from different parts. For those people who normal office going and work can be done more manually they won't be needing this software much as I or my company do.

TeamViewer Feature Ratings

Comments

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My experience using TeamViewer