Great software for qualifying outreach!
June 22, 2018

Great software for qualifying outreach!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tellwise

Tellwise is being used by multiple departments in my organization. We use it to track activity surrounding our outreach to prospects and clients. One of our team's uses Tellwise to email 500+ individuals weekly (10-15 from a single company) and it helps to qualify those leads in our of priority. They also use the auto-call feature for voicemails.

Another team uses it to email ~100 clients in a client update newsletter every month. As a part of these newsletters, we include opportunities for additional sales. Tellwise is great because the Templates are completed customizable in the web app. and it easily integrates to mail lists in Salesforce.

However, I do not like the Outlook plug-in. It is very prone to glitching and the emails do not look that great on the receiving end. That said, anyone who responds to a Tellwise mass email can then be handled individually through a standard Outlook mailer, and still tracked for activity.
  • Track email opens and links clicked
  • Auto-voicemail after calls
  • Customizable templates
  • Easily Integrates into Salesforce
  • Easily add PDFs, word Docs., or URLs into templates
  • Relevant merge fields.
  • Outlook compatibility (when mailing from Tellwise Outlook plug-in)
  • Excel sheet links in templates
  • Recipient activity can result in many more notifications then necessary.
  • More prospects and clients efficiently reached.
  • Easily sort hot leads from those not interested.
Well-suited for mass outreach, not appropriate for mostly 1 on 1 emailing.