Text-Em-All for voice calls
July 04, 2023

Text-Em-All for voice calls

Jackie Pezzuto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

We utilize it for mass voice calls to our contingent workforce. We utilize it for informational contact such as plant shut downs for a shift as well as for reaching out with job opportunities they are qualified for.

Pros

  • Reporting on usage - how many voicemails, how many answered
  • Customizing the setting per company location
  • Easy of adding new access for users

Cons

  • For our enterprise sized company the leadership is looking for flat fee pricing not per usage that is hard to manage.
  • Saves a lot of time when reaching out to large audiences
We do not use it for texting because we use Sense as they have journeys that can be planned out ahead of time and linked to our ATS to kick of based on certain triggers.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

No

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

I wasn't involved with the implementation phase

Would you buy Text-Em-All again?

Yes

We only utilize it for voice calling/recordings but it is a huge time saver for us to talk to the individuals that want to work vs leaving a individual messages for all of those that do not answer their phones.

Comments

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