Enables a non-profit to easily broadcast important info to it’s members
July 22, 2023

Enables a non-profit to easily broadcast important info to it’s members

Brian Kleinfall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

A simple way to communicate with a group of people but responses only come back to the originator (one to many). Wanted a solution that also had a web page as well as a mobile app. Multiple leaders can monitor any responses and reply as needed. Also wanted the grouping of contacts feature.
  • One to many communication
  • Responses are private to the organization
  • Grouping of contacts into organizational units
  • Mobile app include more of the web features
  • Responding to inbound messages the GUI is a little slow refreshing.
  • One to Many broadcast with private responses
  • Quickly and efficiently let members know about events
  • Respond to individuals with questions
Members are able to contact us with questions or issues and we can receive those notifications on our mobile devices. We could be in the process of meeting for an event and a member can let us know they are running late or they need better directions.
It’s been over a year since we reviewed solutions, I don’t recall the competitors we looked at. But none of them had the features we were looking for at the price point we needed as a non-profit.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Overall Text-Em-All handles a one to many broadcasting system extremely well. It manages subscriptions well allowing members to opt out and helps organization see participation and whether messages are being delivered or not. The only things I would change is the one to one messaging interface (reaction time is a little slow) and the ability to initiate a broadcast from the mobile app.