Thank You Text-Em-All! You Make Our Job A Little Easier!
July 22, 2023

Thank You Text-Em-All! You Make Our Job A Little Easier!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

We use Text-Em-All to communicate important student account information to our students. The texts include payment deadlines and important announcements.
  • Efficiency
  • Texts are easy to send
  • Site is easy to navigate
  • Send an email notification when someone responds to our communication
  • Upload number list
  • Templates
  • That we can choose the number of credits that we want to buy
  • It has helped increase awareness of payment deadlines meaning we have to drop less schedules
  • It's a tool we can use to track who received notifications for disputes.
We use Text-Em-All for student account purposes only related mostly to payment deadline and important student account information such as collections, refunds and other finance related information. We are only pointing the student to their account within the text. All of our texts are generic and typically sent on a mass level.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Text-Em-All is easy to use. We send 5-7 text messages per semester for students who are past due and it get's student moving to their account to pay. It also works great to push students to a specific site or email notification we have sent on mass level.