Text-Em-All Review
April 10, 2024

Text-Em-All Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

Text potential students about upcoming events and to answer questions in the intermediary.
  • Easy to set up groups
  • Easy to set up messages and schedule them
  • Easy to make additional purchases and track credits
  • Inbox is sometimes a little clunky or difficult to follow
  • Contact warning - wish there was a warning if a contact name was added more than once
  • Contact merger - wish we could combine two contacts information if contact was entered twice, etc.
  • Groups: I divide all potential students into groups
  • Communication: I can schedule outgoing messages easily
  • Contacts: I can keep track of all contacts that have been made over a given period of time and track responses.
  • Increased communication with potential students
  • Increased turnout at events that use Text-Em-All as a communication service
  • Increased responsiveness - our team can respond more quickly and completely to student and potential student needs.
It has been excellent at mass texting and reaching contacts individually.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Works extremely well for working with potential students and existing students. I can contact potential students with upcoming events and provide additional information or answer questions. Current students sometimes use the tool as an additional communication avenue.

Obviously, it does not work well for students who do not have a cell phone.

Text-Em-All Feature Ratings

Mass Notification
10
Multi-Channel Delivery
7
Customization and Templates
3
Two-Way Communication
10
Notification Reporting and Analytics
10
Integration with External Systems
10
Mobile Notifications
10