Happy to be a text-em-all customer.
September 22, 2024

Happy to be a text-em-all customer.

April Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Text-Em-All

We use it to reach our employees and applicants. They can also contact us after hours if they are calling out of work or need an immediate response. Most people would rather text than talk over the phone these days, so it's perfect!

Pros

  • I love the app feature for my phone.
  • Notifications
  • Broadcasts

Cons

  • I don't need my signature on every text I send.
  • I'm really happy with Text-Em-All!
  • Being able to text from any device.
  • Notifications
  • Broadcasts
  • We love that you can see if the message was not delivered to a disconnected phone.
  • We love the pricing.
  • The broadcast system is easy to use.
Our representative was amazing in supporting our set-up and learning challenges.
We used Sense before Text-Em-All, and they were very pricey. We heard about Text-Em-All through Avionte and signed up after the introduction. We are delighted with Text-Em-All.

Do you think Text-Em-All delivers good value for the price?

Yes

Are you happy with Text-Em-All's feature set?

Yes

Did Text-Em-All live up to sales and marketing promises?

Yes

Did implementation of Text-Em-All go as expected?

Yes

Would you buy Text-Em-All again?

Yes

Customer service is wonderful. Our representative was very helpful and patient as we set up our account. Text-Em-All is perfect for what we need it for. Before hearing about Text-Em-All, we were using another company, and they were a lot more pricier.

Text-Em-All Feature Ratings

Emergency Notification System
10.0
Mass Notification
10
Customization and Templates
10
Two-Way Communication
10
Notification Reporting and Analytics
10
Integration with External Systems
10
Mobile Notifications
10

Comments

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