The Okta Identity Cloud Workforce Identity
Updated July 23, 2025

The Okta Identity Cloud Workforce Identity

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Single Sign-On

Modules Used

  • Okta Workforce Identity

Overall Satisfaction with Okta

I have been an The Okta Identity Cloud Administrator since 2019. It helps our company to protect our end users by securing their access as well as the automation on provisioning less complex less work. It is also a user friendly platform that anyone can easily understand on how to manage users. The Okta Identity Cloud IAM is very recommended. Every company must have this solution. It is way more easier to handle identities with Okta.

Pros

  • Security
  • Access Management
  • LCM
  • MFA
  • SSO
  • AMFA
  • ISPM

Cons

  • The Okta Identity Cloud Support is sometimes delayed on replying issues. And escalation process takes time because they need to align every support.
  • Automated IT Tasks
  • Security
  • Management
Yes, its actually one of the best module does The Okta Identity Cloud have. Having SSO with different applications is very helpful for us employees especially to those having a hard time remembering thier passwords. And The Okta Identity Cloud prebuilt integration is also one of the key that The Okta Identity Cloud is the reason why they still no1 in the gartner because it has more that 7000 prebuilt applications available for sso which make us superadmin to easily integrated an application in The Okta Identity Cloud.
Being partner with The Okta Identity Cloud is good. However with support, I advise to stay active and be on time on responding tickets.
Very reliable, as this can have an impact also on our environment.
Okta is more easier to handle than CyberArk. The webpage is more understandable.

Do you think Okta delivers good value for the price?

Yes

Are you happy with Okta's feature set?

Yes

Did Okta live up to sales and marketing promises?

Yes

Did implementation of Okta go as expected?

Yes

Would you buy Okta again?

Yes

The Okta Identity Cloud Workforce Identity is very reliable solution to manage identities especially in terms of security. It helps us to lessen the work of help desk admin as well as us IAM Admin. The only thing I hate with The Okta Identity Cloud is that the support engineer are delaying the issues like they are not available or sometimes no align internally.

Okta Feature Ratings

ID-Management Access Control
10
ID Management Single-Sign On (SSO)
10
Multi-Factor Authentication
10
Password Management
8
Account Provisioning and De-provisioning
10
ID Management Workflow Automation
9
ID Risk Management
9

COVID-19 Response

Since it is based in the cloud it is much easier to implement and manage identities without interacting directly with other users.
COVID-19 accelerated our move to a Zero Trust security model by forcing rapid adoption of remote work, which dissolved traditional network perimeters. This shift required verifying every user and device regardless of location.Okta played a key role by enabling secure, identity-driven access to applications. With features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and adaptive access policies, Okta helped enforce least-privilege access and improved visibility and control over user activity.
COVID-19 increased the demand for seamless, secure digital experiences as more customer interactions moved online. This required faster, more reliable access without compromising security.Okta supported these efforts by providing Customer Identity and Access Management (CIAM) solutions, enabling secure logins, social authentication, and scalable infrastructure. This helped us deliver frictionless user experiences while protecting customer data.

Comments

More Reviews of Okta