The Okta Identity Cloud Workforce Identity
Updated July 23, 2025
The Okta Identity Cloud Workforce Identity

Score 9 out of 10
Vetted Review
Verified User
Software Version
Single Sign-On
Modules Used
- Okta Workforce Identity
Overall Satisfaction with Okta
I have been an The Okta Identity Cloud Administrator since 2019. It helps our company to protect our end users by securing their access as well as the automation on provisioning less complex less work. It is also a user friendly platform that anyone can easily understand on how to manage users. The Okta Identity Cloud IAM is very recommended. Every company must have this solution. It is way more easier to handle identities with Okta.
Pros
- Security
- Access Management
- LCM
- MFA
- SSO
- AMFA
- ISPM
Cons
- The Okta Identity Cloud Support is sometimes delayed on replying issues. And escalation process takes time because they need to align every support.
- Automated IT Tasks
- Security
- Management
Yes, its actually one of the best module does The Okta Identity Cloud have. Having SSO with different applications is very helpful for us employees especially to those having a hard time remembering thier passwords. And The Okta Identity Cloud prebuilt integration is also one of the key that The Okta Identity Cloud is the reason why they still no1 in the gartner because it has more that 7000 prebuilt applications available for sso which make us superadmin to easily integrated an application in The Okta Identity Cloud.
Being partner with The Okta Identity Cloud is good. However with support, I advise to stay active and be on time on responding tickets.
Very reliable, as this can have an impact also on our environment.
Okta is more easier to handle than CyberArk. The webpage is more understandable.
Do you think Okta delivers good value for the price?
Yes
Are you happy with Okta's feature set?
Yes
Did Okta live up to sales and marketing promises?
Yes
Did implementation of Okta go as expected?
Yes
Would you buy Okta again?
Yes
Okta Feature Ratings
COVID-19 Response
Since it is based in the cloud it is much easier to implement and manage identities without interacting directly with other users.
COVID-19 accelerated our move to a Zero Trust security model by forcing rapid adoption of remote work, which dissolved traditional network perimeters. This shift required verifying every user and device regardless of location.Okta played a key role by enabling secure, identity-driven access to applications. With features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), and adaptive access policies, Okta helped enforce least-privilege access and improved visibility and control over user activity.
COVID-19 increased the demand for seamless, secure digital experiences as more customer interactions moved online. This required faster, more reliable access without compromising security.Okta supported these efforts by providing Customer Identity and Access Management (CIAM) solutions, enabling secure logins, social authentication, and scalable infrastructure. This helped us deliver frictionless user experiences while protecting customer data.

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