Raiser's Edge-A Wonderful Tool
February 22, 2016

Raiser's Edge-A Wonderful Tool

Amy Barker, bCRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with The Raisers Edge

We use The Raiser's Edge in the development and advancement services department of the Trustees. We use it for gift management, constituent management, prospect tracking, events, and so much more. It is mainly used by development and advancement services, but we provide mailing lists for all of the properties that we manage (almost 115 now) and many of the programs that we offer. It helps us keep all of the information in one place, to better serve the needs of our members and make their visits to our properties unforgettable.
  • Prospect tracking for Major Gift Officers
  • Gift and membership recording
  • Reporting on giving for all sub-departments in Advancement Services and Development.
  • The Prospect tab could use some updates and easier export abilities
  • I would love to see the ability to merge memberships
  • I would LOVE to see the "Editable" checkbox for addressees/salutations go away
  • Better reporting/exporting of split gifts would be huge
  • Increasing the customer/visitor experience to our properties, by tracking visits and customizing messaging based on visits, so vistors and members can get targeted messaging about properties and events they care about.
  • Timely and accurate reporting on gifts.
  • None
I have used Raiser's Edge exclusively in my career and in my eyes it is the best alternative!
I have used The Raiser's Edge at a variety of nonprofits. The smallest organization I worked at was a staff of 7. It may have been a bit too robust for such a small shop, as the full capabilities of the product were not used.