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Great things comes from the great minds
June 02, 2022

Great things comes from the great minds

Benjamin Mgoji | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing

Overall Satisfaction with Tipalti

We are using it fully to make sure our invoices are posted ready for payment, in our organization Tipalti is linked with other system which is Netsuite, so Netsuite is where PO's are created which is linked in Tipalti then payments are made once Invoices are booked in Tipalti. Business Problems
1.Sychronisation issues-Sometimes we are getting issues in synchronization between Tipalti and Netsuite which makes it difficult to send information to Netsuite
2.Scanning takes too long when sending invoices to Tipalti sometime it may take up to 24 hours for an invoice to be scanned I think if something can be worked on so it could take at least an hour or 2
3. I do not know if it is something workable or not but I think you can add more types of document like excel to be allowed to be scanned.
  • Capturing the information on the invoices
  • Remembering the vendor department and account codes
  • Flexible when making changes on settings
  • Scanning Time
  • more flexibility in capturing an invoice especially on account code because not all invoices for same vendor are for same activity
  • synchronization with other apps
  • On marking payment Tipalti can add a features where you mark payment paid partially because for now, the option is you can partially pay but not being able to mark it as bill paid partially.
  • so far it has been very positive despite of some difficulties here and there
This is based on overall experience using it and I have mentioned earlier the best part of it which are first it has good ability to capture information which are in the invoice, 2nd is the ability to remember the account codes and department for a regular vendor downside is scanning time sometimes it takes too long to scan and synchronization issues.
Tipalti’s platform has contributed best in organizing invoices through capturing them in advance which makes it easier in booking the invoices which saves a lot of time than doing it manually, it allows my team to focus on other issues and makes the department efficient by allowing small team to do more.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

I am using Tipalti everyday to capture invoices and book them for payment. It has been good so far best on the version I'm currently using. The scenario which is less appropriate is when I have done partial payment outside Tipalti it won't allow me to mark the bill manually as paid partially it forces me to mark it paid manually in full.