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Loving Tipalti - AP
Updated April 26, 2022

Loving Tipalti - AP

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tipalti

Tipalti is being used in our organization for automating our AP and helps with payments. It is being used by the whole organization for approving invoices and making timely payments to vendors. Our AP process is paperless as all invoices are sent by email and automatically uploaded to Tipalti. Approvals are done by email or by log in to AP hub.
  • Approval Process
  • Vendors on boarding
  • Payments
  • AP Aging reports
  • Customer Support
  • Netsuite Sync
  • Reporting
  • Multiple Subsidiary
  • Invoice approval
  • Easy payment process
Tipalti is really easy to use and integration with NetSuite works great.
Using Tipalti we saved significant amount of time processing invoices and making payments.
We looked into Stampli but did not get far, so I can not comment on how does Tipalti stacks against them. Main reason why we choose Tipalti is NetSuites sync with Tipalti. Tipalti works wonders for us as approval of invoices is easy and fast, also Tipalti automatically sends reminders for approvals.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

Yes

Would you buy Tipalti again?

Yes

Easy to use and integrate. Our invoice approval process time was cut in half using Tipalti. The vendor on board is easy and paperless as all information is stored in Tipalti. Reporting could be better but for now, it does what we need. Payments are done timely and in many forms like ACH, checks, and wires.

Using Tipalti

20 - All approvers are mostly managers
2 - Those two are managers with regular computer skills as Tipalti has pretty good customer services support
  • Invoice processing
  • Invoice Approvals
  • Payment runs
  • OCR invoice processing
  • Easy vendor onboarding
  • 1099 Processing
  • Procurement
Tipalti is working well for our invoices processing and payments.

Evaluating Tipalti and Competitors

  • Product Usability
Sync with our ERP NetSuite
Probably we would take a look and compare more products

Tipalti Implementation

Implementation went smooth as we used and tested everything in the sandbox first.
  • Implemented in-house
  • Third-party professional services
Tipalti helped us with implementation
  • Sync with NetSuite

Tipalti Training

  • Online training
Tipalti provides great How to online guide

Configuring Tipalti

Tipalti was configurable for all our needs
N/A

Tipalti Support

Tipalti's support is great and they do respond quickly.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We did not as we get all help that we need by contacting their support
We noticed that our sync with NS got disconnect and we send email to support and support has fixed issue in less than few hours.

Using Tipalti

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Invoice Approval Process
  • Payment process
  • Invoices process overall