Generally, Tipalti is a good system.
August 26, 2022

Generally, Tipalti is a good system.

Minke Jiang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing

Overall Satisfaction with Tipalti

Basically, we use Tipalti to process all the invoices. We received invoices by e-mail, then forward them to Tipalti. They coded it and send it to our bank approvers to approve. The Tipalti makes our bank approver deal with questions fast and easy. If they saw any mistakes, they can easily send them back to AP action. The Tipalti system also upgrades basic our coding. The more invoices we have processed, the Tipalti will gain smarter. It can select an entity and expense account for you automatically.

Pros

  • It can pick account automatically
  • It easy for our bank approvers to use
  • You can use it to make payment.

Cons

  • Can't send PO matching invoices to our customers
  • Some sync failure problems
  • Positive impact: Save time checking for duplicates
  • Negative: Not allow bank approver to approve PO matching invoice
  • Negative: Sync failure cause troubles sometimes.
I think it's a good system. It increased speed of processing invoices.
Tipalti can memorize invoices coding and mark duplicates easily. These functions saved us lots of time for us.
The Tipalti's UI look better. The major issue is we using NS as our accounting system, so we choose Tipalti.

Do you think Tipalti delivers good value for the price?

Not sure

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Tipalti go as expected?

I wasn't involved with the implementation phase

Would you buy Tipalti again?

Yes

NetSuite ERP, QuickBooks Online, Dext Prepare (with Receipt Bank)
Tipalti is good for medium size company for process daily invoices. It has some trouble processing PO matching invoices. The PO matching invoices will go to pending payment without Bank approvers to approve.

Tipalti Feature Ratings

Automated Accounts Payable Processes
8
Vendor Management
8
Tax Form Preparation
8
Customizable Approval Policies
7
Financial Document Management
8
Payment Status Tracking
8
Payment Audit Trail
7
Duplicate Bill Detection
10
Advanced OCR
7

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