Highly recommend for the onboarding alone
December 23, 2022
Highly recommend for the onboarding alone
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- PO Management (Approve)
Overall Satisfaction with Tipalti
We started using Tipalti this year and it had made verification of payments to our contractors very seamless. We can see all pertinate dociments to accompany invoices and share them with multiple departments. It is very easy to dispute a claim so send one back that needs more information. Our contractors can set up accounts to receive emails for payments and invoice approvals.
Being able to have more than one approved on an invoice makes sense with this software.
The direct ACH payment our contractors were asking for was a big plus to the system we were using before. I hope to see further improvement as this software grows.
Pros
- Easy review of documents and attachments.
- Easy one click bill approval.
- Direct payments and emails to our contractors
Cons
- Some of our contractors say the emails go to spam folder
- Quickest payments
- Flag invoices for reminders
- Payment process was every fast
- Approval manager is great to also privileges to those who need them
There’s definitely a lot of time saving with accounting tasks. Having to chase down emails for multiple departments took a lot of my time and effort, but with the software I’m able to detect multiple invoice, submissions and track approvals across multiple departments. The time saving it is brought to our company is absolutely invaluable. The on boarding of invoice submissions and payments was very quick and some of our contractors who are not as computer savvy found it quite user-friendly. The approval workflows make funneling invoices from channel to channel much easier, some clients have multiple departments the layers within each department Tipalti took care of that problem too.
Quick books needed too many dual permissions. Allowing confusion on which department is responsible for a payment. NetSuite was complicated and didn’t offer the fast onboarding that Tipalti offered. The lay out at Tipalti seems visually better as well. NetSuite also had issues with migrating data completely. Some attachments were cut short.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Tipalti go as expected?
I wasn't involved with the implementation phase
Would you buy Tipalti again?
Yes
Comments
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