Tipalti was a game-changer for our organization
December 18, 2023
Tipalti was a game-changer for our organization
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Invoice Processing
- Payments
Overall Satisfaction with Tipalti
We use Tipalti for our Global procurement process which includes fully cycle onboarding through payments processing, with everything syncing with our ERP, NetSuite. We make monthly payments to over 2,000 music labels and artists. It has helped us significantly improve the timeliness and accuracy of vendor onboarding, tax compliance, invoice processing and payment tracking.
- Supplier portal is easy to use for our vedors to securely and accurately capture contact, tax and payment information
- It can handle large volume uploads we need to make every month to create invoices for our music artists and labels
- It accurately syncs with our ERP NetSuite so real time GL activity is tracked
- It can make payments using ACH, eCheck (Int'l ACH), Wires and Paypal, so gives vendors a lot of options to be paid how they prefer
- It can do PayPal payments but I believe it is limited to USD currency
- In our iFrame it can be a little confusing for a vendor on how to update after the initial set-up. Internal users also can't make changes like they can in the Supplier Portal (or at least I'm not aware how)
- Reduced monthly artist payment run from multiple days to a couple hours
- Made 1099 processingfar more efficient as it captures tax information as part of the vendor onboarding process
- Has significantly reduced customer service emails around payments as it emails status updates throughout the process
As noted earlier it has made our overall procurement process significantly more accurate and efficient, saving a lot of time and follow-ups from the accounting team.
AvidXchange worked well as it integrates as a Suite App within NetSuite; however, it still required payments to go out through NetSuite or through a bank directly. It has been a while since I used it so maybe that has improved but having Tipalti handle everything from onboarding through payments without any NetSuite knowledge was an advantage.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
Yes
Did implementation of Tipalti go as expected?
Yes
Would you buy Tipalti again?
Yes