Tipalti - rock solid P2P solution
January 12, 2024

Tipalti - rock solid P2P solution

Michael Bennett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Invoice Processing
  • PO Management (Approve)

Overall Satisfaction with Tipalti

We use A/P Hub and PO Management in order to streamline and automate the P2P process. Prior to Tipalti, we used a combination of NetSuite end to end, FloQast ReMind (to help with accruals), Google forms for source to pay and accountants to manually tie everything together. The process was extremely manual and inefficient. We evaluated a number of offerings and determined Tipatli best solved our needs.
  • 3 way matching
  • Communication (both regular email and chat feature within Tipalti)
  • Workflows
  • Reporting - need more built out reports, plus ability to customize, eg date range
  • Make A/P Hub and PO more seamless. Still 2 separate experiences
  • Incorporate the best features of PO into A/P Hub, eg impersonation
  • 1099 reporting still seems to be an afterthought
  • We have saved significant time on vendor onboarding and elimination of duplicate vendors. This in turn has made our SOX process more robust.
  • A/P team has been freed up from chasing down requesters to receipt and then manually matching . Significant time savings, which has allowed the team to focus on higher value add activities
  • Unfortunately, we did not really get traction on 1099 reporting and had to rely on NetSuite
We did not get to implement Global Partner Payment workflows in Phase 1, so are not yet able to fully reap the full benefits of Tipalti automation.
We have seen significant time savings through use of Tipalti approval workflows (both PO and invoice), 3 way matching has freed up A/P team to focus on higher value work and we were able to retire FloQast ReMind (cost savings).
Coupa was significantly more expensive, takes longer to implement and seemed to be more than we needed. AvidXchange was more similar to Tipalti, but Tipalti sales team seemed hungrier for our business.

Do you think Tipalti delivers good value for the price?

Yes

Are you happy with Tipalti's feature set?

Yes

Did Tipalti live up to sales and marketing promises?

Yes

Did implementation of Tipalti go as expected?

No

Would you buy Tipalti again?

Yes

Tipalti is head and shoulders above basic NetSuite P2P experience. It is ideal for medium size enterprises and seems a lighter lift that Coupa. That said, there is obviously competition in this space, with offerings from e.g. Zip, that cover entire Source to Pay space and offer even more automation. Tipalti needs to continue to automate.

Tipalti Feature Ratings

Automated Accounts Payable Processes
9
Vendor Management
9
Tax Form Preparation
7
Duplicate Bill Detection
9
Advanced OCR
8