Overall Satisfaction with Tipalti
We use A/P Hub and PO Management in order to streamline and automate the P2P process. Prior to Tipalti, we used a combination of NetSuite end to end, FloQast ReMind (to help with accruals), Google forms for source to pay and accountants to manually tie everything together. The process was extremely manual and inefficient. We evaluated a number of offerings and determined Tipatli best solved our needs.
- 3 way matching
- Communication (both regular email and chat feature within Tipalti)
- Workflows
- Reporting - need more built out reports, plus ability to customize, eg date range
- Make A/P Hub and PO more seamless. Still 2 separate experiences
- Incorporate the best features of PO into A/P Hub, eg impersonation
- 1099 reporting still seems to be an afterthought
- We have saved significant time on vendor onboarding and elimination of duplicate vendors. This in turn has made our SOX process more robust.
- A/P team has been freed up from chasing down requesters to receipt and then manually matching . Significant time savings, which has allowed the team to focus on higher value add activities
- Unfortunately, we did not really get traction on 1099 reporting and had to rely on NetSuite
We have seen significant time savings through use of Tipalti approval workflows (both PO and invoice), 3 way matching has freed up A/P team to focus on higher value work and we were able to retire FloQast ReMind (cost savings).
- AvidXchange and Coupa
Coupa was significantly more expensive, takes longer to implement and seemed to be more than we needed. AvidXchange was more similar to Tipalti, but Tipalti sales team seemed hungrier for our business.
Do you think Tipalti delivers good value for the price?
Yes
Are you happy with Tipalti's feature set?
Yes
Did Tipalti live up to sales and marketing promises?
Yes
Did implementation of Tipalti go as expected?
No
Would you buy Tipalti again?
Yes