Totango - Client Success' Best Friend
December 28, 2020
Totango - Client Success' Best Friend
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Being used in the Customer Success organisation and working to align the teams and bring greater transparency and organisation across accounts.
- Organisation.
- Prioritisation.
- Planning.
- Task Management.
- More customisation.
- Better customer retention - Flags and alerts when clients are not being contacted or in low risk categories.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes