Overall Satisfaction with Totango
I used Totango at work. It is a very good customer retention tool, allowing me and my fellow reps to target the specific accounts that are most in need of our attention. With so many accounts, it can be hard to focus on the accounts in need and the ones that are most important to the business. Totango eliminates that problem.
- Focuses your attention
- Identifies the accounts that need your attention
- Makes you more profitable
- Can be overwhelming
- Can be a lot
- Requires constant attention
- It has increased my sales through the roof - best year ever x2!
- It has increased company's retention rate, even during the pandemic.
- It does take some training to get used to and become proficient.
Do you think Totango delivers good value for the price?
Not sure
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
Yes
Did implementation of Totango go as expected?
Yes
Would you buy Totango again?
Yes