Tracx - A Social Media Professional's Best Friend
February 26, 2016

Tracx - A Social Media Professional's Best Friend

Joelle Chiasson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tracx

My company used Tracx to monitor social media engagement. As a startup company, it was imperative that we knew what our competitors were talking about, trending topics, and user engagement with our posts. I was able to tailor posts to fit the needs and wants of our audience by learning what they are interested in and responding to. I was the sole user of the program and first social media/PR rep for the company.
  • Monitor competitors
  • Have specific numbers on engagement for metrics
  • Easy to use, user friendly
  • The iPhone app wasn't as informative/user-friendly as the website
I was the sole user of Tracx in my organization. I used it to post and monitor social media engagements.
  • None
Tracx is the only product of this nature that I have been exposed to.
  • Increased awareness in the social media space
  • Helped tailor posts to audience
I used Tracx to live-post for the Super Bowl. It made my life MUCH easier being able to post on Facebook and Twitter in one browser and watch the engagement live.