DEAR Inventory Reviews

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 3.3 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
March 06, 2020

Poor Experiences

Score 1 out of 10
Vetted Review
Verified User
Review Source
It is being used mostly by two departments -- Production and Accounting, although other departments occasionally access it.

The down time is unacceptable within DEAR -- having it gone down for 2 hours unannounced last weekend causing some overtime and unhappy campers. It's really got the worst up-time of any website I've ever seen. Not only that, it has a very glitchy and buggy interface that takes ages to load on the most menial tasks.
  • Price
  • UI
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
I think it's better suited for small businesses and those looking to change inventory in the future.
Read this authenticated review
John Cotter | TrustRadius Reviewer
February 10, 2017

Why Yes Accounting say YES to DEAR Inventory

Score 9 out of 10
Vetted Review
Reseller
Review Source
We have clients using DEAR Inventory to manage large volumes of drop shipments and shipments from [their] own warehouse. Drop shipping mechanics are excellent, combined with procurement via purchase orders in a multi-currency and multi-warehouse environment. The ability to clone or create a matrix of, for example, products by colour and size are excellent features. We are 100% Xero Accountants - Silver Partners and we find the integration to Xero, 100% robust and reliable. Also, the visibility of data transfer status is very clear.
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
  • Integration to UK shipping channels like Royal Mail
  • Period locking would add greater integrity
  • Reporting could be improved on
  • Interface could be cleaner
DEAR is excellent at integration from Amazon. DEAR is too fiddly when receiving part shipments. Conversion of units from square metres to Square feet is a simply programming modification. Imagine you stock in imperial but customer orders in metric. How easy it would be for the software to manage this? I would also like to see the ability to buy in packs and sell singularly. It seems this is possible, but it means using the assembly/disassembly which is a skill set in itself.
Read John Cotter's full review

About DEAR Inventory

Dear Inventory is presented by the vendor as Inventory Management Software for management of all products, customers, suppliers, contacts, purchases and sales in one easy to use system, from DEAR Systems
Categories:  Inventory Management

DEAR Inventory Technical Details

Operating Systems: Unspecified
Mobile Application:No