#1 most frequent
United States of America
48.0%36 installations of 75
What is Cin7 Core?
Cin7 Core replaces the former DEAR Systems, which became part of Cin7 in the early 2021 acquisition. The solution offers multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
Categories & Use Cases
Videos
Top Performing Features
Accounting integration
The software integrates with accounting software for more comprehensive bookkeeping.
Category average: 7.2
Reporting and analytics
Reports about historic and current inventory and order trends are available.
Category average: 7.3
Invoicing
Invoices for orders can be created and sent, and invoices from suppliers can be managed.
Category average: 7
Areas for Improvement
Automatic reordering
The software can be set up to automatically reorder a good when it falls below a certain threshold.
Category average: 7
Fulfillment
When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.
Category average: 7.6
Backorder management
Backorders are prioritized and fulfilled as new stock arrives.
Category average: 7.3
Who Buys & Uses Cin7 Core
#2 most frequent
Australia
25.3%19 installations of 75
#3 most frequent
Canada
9.3%7 installations of 75
A good product spoiled by down-time, price gouging and poor customer service
Pros
- Batch Number Tracking
- Manufacturing
- Intergrations
Cons
- Pricing increase 400% this year
- Down Time is unacceptable, dedicated server option cost £30k per year
- Lots of minor issues across the board.
Return on Investment
- We have been using for so long it's impossible to say.
- Dear cost us £900 last year but we have had to employ a part time person to help run it.
DEAR Systems is a powerful tool for small businesses
Use Cases and Deployment Scope
DEAR Systems is used within my business as a tool to manage inventory of all inputs and finished goods. Additionally, it is a helpful tool to generate production modules, forecast production requirements and track production capacity. The software is also used to generate and send electronic invoices and to synch stock levels with our online store.
Pros
- Inventory tracking
- Invoicing
- Ecommerce synch
Cons
- More variable production modules
- Ecommerce synch can be improved
- Lower tier pricing
Return on Investment
- Improved reporting for production
- Reduced invoicing admin
- Better cogs reporting
Alternatives Considered
Xero
Other Software Used
Xero, WooCommerce
Why Yes Accounting say YES to DEAR Inventory
Pros
- Xero Online Accounting Integration - 100% reliable
- Drop Shipment combined with Own Warehouse Shipment Processing is a dream
- Support - Really efficient dealing with technical issues and more generic issues equally well
- Financial control of delivery notes and purchase invoices provides excellent data integrity
- Easily add new cost variables such as shipping costs, managed easily
Cons
- Integration to UK shipping channels like Royal Mail
- Period locking would add greater integrity
- Reporting could be improved on
- Interface could be cleaner
Return on Investment
- We have secured new clients with DEAR and they have been delighted with it.
- We have failed to secure new clients when we have identified where DEAR will not work for that specific client.
- The alternatives on the market, like Unleashed, often don't meet the clients need either.
Alternatives Considered
Unleashed, Linnworks and SAP Business One
Other Software Used
Xero, CrunchBoards, Stripe, WorkflowMax
Poor Experiences
Pros
- Price
- UI
Cons
- Support
- Bugs
- Website Functionality
- Down-time
- Glitchiness
Return on Investment
- Lost company time
- Effective inventory management
- Mostly does the job it's supposed to