Trello allows us to organize our customer success operations
August 01, 2019
Trello allows us to organize our customer success operations
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Trello
We use Trello today to manage our CS Operations which allows us to keep all the request organized. There are various requests that come in on a daily basis and they are added as cards to our backlog then moved over to the This Week or Today lists based on priority.
- Organizing and prioritizing tasks
- Small UI tweaks - after adding a new Card and I press Enter I want to enter the same Card to enter more details but Enter actually adds a whole new Card - which I can see would be useful for some use cases but not mine for 90% of the time.
- Provided metrics on time required for CS Ops and when new resource is required.