Trendkite for Public Relations Agencies
Kristen Heintz | TrustRadius Reviewer
October 17, 2018

Trendkite for Public Relations Agencies

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

TrendKite

Overall Satisfaction with TrendKite

We use TrendKite to measure earned media placements for a variety of business-to-business and nonprofit clients. The entire company has access to and uses TrendKite on a daily basis.
  • Really great for tracking earned media placements.
  • Love that it provides readership numbers, even for blogs.
  • Creates detailed, interactive reports to really demonstrate our value to clients.
  • The customer support is excellent. They are quick to help with problem through an easy-to-use chat function.
  • The Newsletters function in Alerts doesn't automatically order article placements by date (and lacks a feature that would quickly do this) so you have to manually put them into date order.
  • Great for monitoring media placements.
  • Really helpful when organizing placements into weekly media reports.
The support is excellent, and you always seem to get the same customer support representatives. They anqer quickly, and are always helpful and pleasant to work with.
We haven't really used TrendKite in this way, more for just reporting, but I would be interested in learning more about this functionality.
TrendKite is much more comprehensive and provides detailed reports like competitor performance that Meltwater lacks or doesn't make easy to use/ TrendKite is much more user friendly.
TrendKite is great for Public Relations agencies looking to demonstrate value to clients.