Cision Communications Cloud is great for international teams
July 17, 2019

Cision Communications Cloud is great for international teams

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Cision Communications Cloud

It is being used by our international PR teams and helps us with tracking coverage and reporting.
  • Great at pulling readership.
  • Great at pulling ad value.
  • The customer service team is very responsive.
  • It doesn't always pick up multiple articles, and we have to manually add the ones missed.
  • It doesn't always determine ad value or reach form for manually added articles.
I used coverage report at a previous job and it was able to pull broadcast and print. Would love for Cision to pull more than just online.
Cision Communications Cloud (TrendKite)* is well suited for pulling monthly PR reports. It's very helpful in tracing reach. We would like for it to pick up more articles though, as it missed a few last time.

*This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.

Transition from TrendKite to Cision Communications Cloud

We would love for it to pick up more stories, but overall it is very user-friendly after having a Cision training.