Great service and partner for media monitoring
August 23, 2019

Great service and partner for media monitoring

David Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

Our communications department uses it to monitor our global coverage.

Pros

  • Monitors coverage very well.
  • Able to make good analyses reports.

Cons

  • I think advance searches should be easier to do. The fact that we need to "code" the search makes it a bit intimidating. It should be as easy as typing key words.
Great creating reports and monitoring coverage. But in my region, print is still important and some publications publish articles that appear only in print but not on online. That is an area of improvement needed. I have to use Cision Communications Cloud (Trendkite)* more as a complement to my current reports and not as my main report.


*This review is written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.

Transition from TrendKite to Cision Communications Cloud

Our rep has been able to help or find help when i have asked.

Comments

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