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Cision Communications Cloud review
Updated March 24, 2020

Cision Communications Cloud review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

TrendKite

Overall Satisfaction with Cision Communications Cloud

We use Cision Communications Cloud (TrendKite)* for media tracking and reporting for various clients in a number of industries. It simplifies reporting, making the process easier and faster.


*This review was written near the time Cision acquired TrendKite. TrendKite is now part of Cision Communications Cloud.
  • Reporting coverage over time.
  • Recording the social sharing of media coverage.
  • Automating media relations reporting.
  • The UI can be clunky and slow.
  • The reporting function is nice, but not customizable for aesthetics.
  • The filters/exclusions for reporting are not always accurate.
It is a good baseline product for automating reporting for media relations.

Transition from TrendKite to Cision Communications Cloud

I have never interacted with Customer Service, so really N/A.