TriNet - A true agency partner
September 02, 2020

TriNet - A true agency partner

Tara Lopez, M.S. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with TriNet

We utilized TriNet to administer all aspects of employee benefits, payroll, and time off. The employee self-service portal allows our employees to manage their own personal data, direct access to their payroll and tax data/forms, and a time off portal that displays real-time accrued balances and estimated future balances. The entire agency utilizes the TriNet portal and we have been able to drastically reduce the amount of time and resources spent on processing employee changes, payroll changes, and time-off requests.
  • Paperless system allows us to save time and money.
  • The system allows employees ownership of their data.
  • My TriNet team is incredibly reliable and resourceful.
  • It can take more time than expected to reverse a change in the system.
  • The app isn't as robust as the web portal.
TriNet has an amazing team of knowledgable and helpful customer service representatives. I have confidence in the TriNet team whenever I need to reach out for assistance. From an HR perspective, I can rest easy knowing my TriNet team is there to support my agency and ensure we are covered from a compliance standpoint. On the technology side, the TriNet platform never disappoints - the system is constantly being updated and is incredibly user friendly.
The TriNet system is extremely easy to use and very intuitive - from both the end-user and admin perspective. The platform provides a variety of information displayed in a helpful way, that makes navigating the system a breeze.
  • Time - TriNet has helped reduce the amount of time spent on basic administrative tasks like processing vacation requests and employee address changes.
  • Onboarding - New hire onboarding is no longer a daunting task of signing endless paperwork and forms. With new hire enrollment and acknowledgment all via the portal, the process is extremely quick and easy!
Throughout the COVID-19 pandemic, TriNet has continued to prove to be an invaluable partner for our agency. During some of our most challenging times, my TriNet representatives were by our side every step of the way. From the countless phone calls, emails, check-ins, and constant communication and support, TriNet was able to assist our team in making the necessary changes needed to weather the storm.
TriNet has allowed our HR team the time to focus on real employee issues, rather than being bogged down with processing paper time-off forms or payroll entries. TriNet does an amazing job of keeping us informed of new laws and regulations that affect payroll and training - such a great resource and partner who we can truly rely on!

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
9
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated