TriNet - A true agency partner
September 02, 2020
TriNet - A true agency partner
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
We utilized TriNet to administer all aspects of employee benefits, payroll, and time off. The employee self-service portal allows our employees to manage their own personal data, direct access to their payroll and tax data/forms, and a time off portal that displays real-time accrued balances and estimated future balances. The entire agency utilizes the TriNet portal and we have been able to drastically reduce the amount of time and resources spent on processing employee changes, payroll changes, and time-off requests.
- Paperless system allows us to save time and money.
- The system allows employees ownership of their data.
- My TriNet team is incredibly reliable and resourceful.
- It can take more time than expected to reverse a change in the system.
- The app isn't as robust as the web portal.
- Time - TriNet has helped reduce the amount of time spent on basic administrative tasks like processing vacation requests and employee address changes.
- Onboarding - New hire onboarding is no longer a daunting task of signing endless paperwork and forms. With new hire enrollment and acknowledgment all via the portal, the process is extremely quick and easy!
Throughout the COVID-19 pandemic, TriNet has continued to prove to be an invaluable partner for our agency. During some of our most challenging times, my TriNet representatives were by our side every step of the way. From the countless phone calls, emails, check-ins, and constant communication and support, TriNet was able to assist our team in making the necessary changes needed to weather the storm.