Overall Satisfaction with TrustRadius for Buyers
Other software we evaluated was Sketch and Adobe XD. Ultimately, the feedback provided by users of all software was valuable to determine the overall flexibility and scope of features for the various software we were looking at. It was invaluable that TrustRadius had reviews that covered the breadth and depth of product users and experience for all software that was being evaluated.
We have a large company but were unsure of how many people would ultimately use this or if it would eventually grow in scope with successful adoption among smaller and more siloed teams. It was a short process of just about one quarter, thanks to the information we gleaned showcasing the flexibility of the software we selected, which drastically shortened our selection search process.
- Lots of reviews.
- Varied range of viewpoints.
- Experienced and inexperienced users.
- Easy to go through reviews.
- UX enhancements to improve for mobile to make searching on the go more productive.
- Streamline the UI to remove self promotional products.
TrustRadius is by far and away the easiest to use and put into practice. What stands out is the simplicity as well as the refined way the content is front and center. It is a path of least resistance for finding software and applications that serve business needs from a business user perspective.
We did not use these for the software that we were evaluating. However, we did consider looking at market reports concerning the projected growth of positioning and evaluation for the apps that we were considering, but this type of information was less relevant to our immediate need.
Product reviews and feature ratings are vital. Since product scope and features are constantly in a state of flux, it can be hard to nail down the plain English facts of what software does. The reviews and ratings are the bridge that makes marketing speak on product presentations make sense for real-world use.
The ease of use, clarity of the content, and integrity that TrustRadius offers are pretty much second to none. It is hard to find objective and up-to-date content that reflects the current and the recent state of software since the market is ever-changing. It is nice to have a singular place to find this that is reliable.