1. Home
  2. Technology Review Platforms
  3. TrustRadius for Buyers Reviews
  4. User Review of TrustRadius for Buyers
The only reviews that I Trust
December 02, 2021

The only reviews that I Trust

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

LeadIQ, Seamless.ai, SalesIntel
We use ZoomInfo to identify interested buyers and to obtain their contact information. This purchase applied to our entire revenue team of 50+ users. We spent 3 months researching this purchase and alternatives.
  • Candid feedback from other buyers
  • Insights I can't get from the sales process with the company
  • Trusted source of reviews and comparisons with other softwares
  • I can't think of any right now
  • G2
  • TrustRadius
  • Gartner Peer Insights (GPI)
TrustRadius is great because I feel like the feedback is more genuine and they don't ask companies to pay them to provide more favorable reviews.
We don't use analyst reports as part of our product research because we feel like we have a unique need in our company that reports and other documents aren't going to discern.
We look at product reviews, but we also pay close attention to the support/service reviews. The best software will still have bugs/breaks and it is often the experience of working with the company that will put one product over the top in our purchasing decisions. We look for partners, not vendors, and want the relationship to be treated as such.
Trust radius has been the best source of candid feedback. There are other sites out there that you can go to compare software products, but many of them are pay to play and they provide better ratings and reviews for those that pay them. With Trust Radius, I'm getting candid feedback from actual users and buyers, rather than from the site grading the software itself.