Quality Content and Exceptional Service!
August 16, 2017
Quality Content and Exceptional Service!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
- TrustQuotes Library
- TrustQuotes for Web
We utilize the TrustQuotes library to extract quotes for public collateral for sales, marketing and client experience information. The material can be used internally and/or externally. It's great to be able to leverage this content in real time! There are many functional units involved in the process as we try to incorporate different points of views and objectives.
- Feels like a partner versus a vendor.
- Site is easy to navigate and use.
- Fantastic support is provided when needed.
- Superior recommendations.
- Would love to see a calendar view of upcoming reports and awards.
- Simplify process and steps needed to publish quotes.
- Push notifications on upcoming campaigns to all "admins".
- Increase brand awareness
- Manage brand reputation
- Scale customer proof through reviews
- Identify candidates for case studies & advocacy
- Reduce or supplement reference requests
- Gather product insights
- Identify & address customer issues
Data not available.
Not a decision maker on purchasing.
Quality of content is great.
The support of the customer success team at TrustRadius has allowed us to train associates on the value of an online review both from a brand and product perspective but also from the view of the potential customer.