TrustRadius for Vendors Reviews

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199 Ratings
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Score 8.8 out of 100

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Reviews (1-25 of 127)

Brandon Davis | TrustRadius Reviewer
January 31, 2020

TrustRadius Review

Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We were looking to generate awareness and quality, customer-generated content that would be relevant to the enterprise segment. We weren't interested in high volume lead lists or click-through rates. We also were focused on gaining additional third-party research validations apart from those from analyst firms. We also wanted to find a vendor that we could truly partner with as we experimented in this initiative.

To support, I reviewed 8+ sites during the evaluation process. Across the board, I found minimal organic site traffic from the enterprise, largely lead generation-focused business models, convoluted research methodologies, poor overall content quality, and varied partnership models. TrustRadius was most suited to our key priorities.

While other sites have much higher review counts, we have found that the content is not always reliable. However, other sites like them do have superior demand generation relevance due to higher site traffic.


Read Brandon Davis's full review
Rachel Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We also invest in a direct competitor of TrustRadius, G2. Both have their own strengths and weaknesses and both know what they bring to the table. TrustRadius, in specific, has data for days and that's what we utilize most from them.
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Stephanie Dowell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We looked at G2Crowd and Capterra but the customer success team, ease of set-up/use interface, quantity/quality of reviews, SEO rankings, TrustQuotes for Web widget were some of the reasons we selected TrustRadius.
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Julia Shashkova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We have software listed on G2 Crowd as well, but what really stands out with TrustRadius is the content and the size of each review published. With all the standard and custom questions users get more creative and open to express their opinion. TrustRadius also provides a tracking pixel to gather the audience, who is looking for the software in the category we are featured in.
Read Julia Shashkova's full review
Michele Crockett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

G2Crowd: TrustRadius was our first pick and because we have reviews established with TR, it is harder to justify switching or investing much effort in building up a store of reviews on another platform.
Read Michele Crockett's full review
Kendall Matthews | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We partner with other review vendors as well, but I can most definitely say that our relationship with TrustRadius exceeds expectations. The customer service we receive is top-notch and I really feel like we get the hands-on experience which I don't always think we receive from other vendors.
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Meredith Lea Barber | TrustRadius Reviewer
January 10, 2020

Yes, Trust TrustRadius!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

I have not worked with another company like TrustRadius. This was a first time experience for me. I had such a good experience with it that I would to bring it to my new company. It truly makes a difference in conversions because people recognize and trust the TrustRadius brand. It's a leader in its field.
Read Meredith Lea Barber's full review
Jennifer Freedman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We've also partnered with G2Crowd. The account support we've received from TrustRadius to G2Crowd is night and day. With TrustRadius we feel like we have a true partner who is invested in our success as much as their own.
Read Jennifer Freedman's full review
Sonya Hansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We have considered or used G2Crowd, Capterra and a couple of others. Overall, the platforms are pretty similar, but their approaches are different. Ultimately, we selected TrustRadius because we felt their customer-focused values best lined up with ours. Additionally, we really appreciate that TrustRadius takes a hands-on approach to getting you up and running as well as regular check ins to make sure you are leveraging the platform well.
Read Sonya Hansen's full review
Cache Walker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We have not only considered but actively use various vendors in the customer review space. I think we have received great value from working with TrustRadius and seen an impact in not only the product offering but the services and support their team continuously provides. There is still lots of things we are working to roll out and additional value adds that we are planning to have back to our organization through what TrustRadius is offering.
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Lauren Triance-Haldane | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Different consumers are using different review sites, so it's important to use to have a decent amount of content on as many as we can. In addition to TrustRadius, we send customers to G2 and GetApp to leave reviews. We added TrustRadius to this mix because we wanted to increase our number of reviews and arm our sales team with more social proof to help accelerate the sales cycle. To be seen if it's helped funnel velocity, but we've been very happy with the quality of the reviews - we just wish fewer were anonymous, but we're working on different ways to help that!
Read Lauren Triance-Haldane's full review
Colleen Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Our company leverages both TrustRadius, G2 Crowd. We are also involved with Capterra and Peer Insights.

  • From an online tool perspective the tools seem equal.
  • Relationship Customer Success goes to TrustRadius
  • Marketing (lead generation perspective) - G2 crowd is better.
Read Colleen Davis's full review
Victor van der Vring | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

There are a lot of similarities between vendors with Review Platforms. They offer both free access and paid additional services to get more out of the platform. Compared to other vendors our collaboration with TrustRadius has been a deliberate one due to their high focus on integrity levels of their reviews to provide honest feedback and insights.
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Emma Carey | TrustRadius Reviewer
October 28, 2019

So far, so good!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

G2Crowd is another vendor we use for reviews. We wanted to differentiate and target another customer segment with TrustRadius.
Read Emma Carey's full review
David Cardiel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

Like any smart marketing org, we believe in diversifying our tech. We also use G2. There are similarities between the two in terms of ease of use and our ability to source content and speakers. G2's given us a bit more insight and response from our SMB audience while TrustRadius has been stellar on the enterprise side.
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Greg Fry | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We have profiles on G2 Crowd, Capterra and Software Advice. All three are used for different purposes, and I think they all have their advantages and disadvantages. Capterra, Software Advice and G2 Crowd have more available sub-categories for construction software, and this is a main area where TrustRadius is not as powerful for our business.
Read Greg Fry's full review
Paige Mummert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Alternatives Considered

We use G2 Crowd, Capterra, and Peer Insights. By far TrustRadius has the most user-friendly vendor portal but lacks in regards to not being able to allow customer to leave reviews in their native language which truly limits our customer base.
Read Paige Mummert's full review

About TrustRadius for Vendors

TrustRadius changes the way B2B technology is bought and sold.

Each month, 700,000 technology buyers use the verified and vetted reviews on TrustRadius.com to make informed purchasing decisions. An additional 1 million buyers per month read TrustRadius review content in other venues, including review syndication feeds.

TrustRadius also has a set of vendor offerings aimed to help technology companies harness the authentic voice of their customers and leverage that content in their own channels. The Review Acceleration Program helps vendors build a library of trusted content by getting their users on the record efficiently and at scale. TrustQuotes products enable vendors to syndicate that content on their website and in Salesforce. Benefits include improved conversion, accelerated deal cycles and higher close rates.
Categories:  TrustRadius Offerings

TrustRadius for Vendors Features

Has featureEfficiently scale customer reviews with the Review Acceleration Program.
Has featureCurate, tag and share the best review content in the TrustQuotes Library.
Has featureSyndicate curated review content in customizable widgets on website and landing pages with TrustQuotes for Web.
Has featurePush approved review content into Salesforce and dynamically suggest the right quotes to sales reps with TrustQuotes for Salesforce.
Has featureDrive demand and enable sales with custom TrustReports based on end-user feedback.
Has featureEnhance presence on TrustRadius.com with a premium TrustProfile that features videos, downloads and custom CTAs.

TrustRadius for Vendors Screenshots

TrustRadius for Vendors Video

Watch TrustRadius drives results for our vendors

TrustRadius for Vendors Integrations

TrustRadius for Vendors Competitors

TechValidate, Gartner Peer Insights, G2Crowd, IT Central Station

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

TrustRadius for Vendors Support Options

 Free VersionPaid Version
Phone
Email
Social Media
Customer Success Manager

TrustRadius for Vendors Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No