Boost your review strategy with TrustRadius
June 05, 2018

Boost your review strategy with TrustRadius

Nancy Van Elsacker Louisnord | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

  • Review Management Program
  • TrustProfile (Premium Profile)
  • Great expertise about how to improve our review strategy
  • The TrustRadius team is great and really makes it easy and pleasant to work with
  • The insights have proven valuable to match up with the sales pipeline
  • TrustRadius does a big chunk of the work to get more reviews
  • Modular approach, you don't have to choose all of their products/offerings at once
  • The online interface can get confusing if not everything has been activated
  • All products/offerings together can get pretty costly
  • Increase brand awareness
  • Manage brand reputation
  • Scale customer proof through reviews
  • Third-party validation of marketing claims
Our collaboration so far has given us extra reviews, extra insights and the ability to create better marketing content.
We foresee doing even more on the marketing and content side, but the focus currently still is on getting the number of reviews up.
We selected TrustRadius because of its solid reputation for reviews; a match between offering and what we were expecting and the team at TrustRadius is a great team to work with.
The successes we have seen with TrustRadius, have helped in getting more people onboard in the review program. It has enabled us to get more customer proof of our own marketing messages.
The fact we could tailor the questions to include what we really wanted to get out of this and get true insights in what our customers are experiencing has been great. The reviews give us the ability to start a more in depth discussion with our customers on what can be improved and where we can do better.
Very well suited if you want to leverage expertise, focus, time and effort from TrustRadius to bring your review strategy to the next level.