TrustRadius is the best software review site!
April 29, 2020
TrustRadius is the best software review site!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
I use TrustRadius to collect great user feedback that we leverage for our product, marketing, and sales teams. TrustRadius allows us to be in touch with our customers.
- TrustRadius provides thorough, authentic, in-depth reviews that are sourced for quality, not quantity.
- I can trust reviews on TrustRadius because they have high standards in their reviewer verification process.
- Users can trust that the scoring algorithm on TrustRadius is fair and free of manipulation.
- The TrustRadius Top Rated awards are not just handed out to everyone, they are based on real data.
- No cons, TrustRadius is great!
- Number of customer reviews
- Product feedback
The content quality on TrustRadius is excellent. The content quality differs from other review sites because you are able to motivate customers to leave meaningful feedback by tailoring questions specific to your industry and product. The questions on TrustRadius encourage insightful responses that general questions such as 'What do you like or dislike?' cannot accomplish.
Customer Service is what sets us apart from our competitors, and custom questions have allowed us to collect outstanding feedback on our Customer Service.