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Great platform for generating customer reviews
October 28, 2019

Great platform for generating customer reviews

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

TrustRadius is a great tool for capturing and levering customer feedback. Reviews play a key role in supporting our brand awareness and demand generation goals.
  • Great customer service
  • Intuitive platform
  • The reviews widgets can be somewhat limiting from a design perspective.
  • Increase brand awareness
G2Crowd, Gartner Peer Insights, Capterra
TrustRadius helps us elevate our brand presence authentically. Reviews have an outsized influence on purchase decisions with our target buyers, and TrustRadius allows us to highlight the success of our customers to prospects considering our platform.
TrustRadius is among the best in the industry at helping to identify and source high-value B2B customer reviews. Our account team is proactive and does everything they can to tailor solutions to our business goals. Before getting started with TrustRadius, I'd recommend documenting your review strategy and how you plan to leverage the content as generating the reviews is only half of the equation.