Perfect reviews to help us tell our story
January 29, 2020
Perfect reviews to help us tell our story
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TrustRadius for Vendors
We use TrustRadius to gather pain point specific reviews from our customers. It is too early to say how TrustRadius has impacted our KPIs but we hope to increase the conversion rate on our website and landing pages.
- Helpful and responsive team
- Ability to get real and relevant stories from our customers
- Nothing at this point
- Increased conversion rates
The quality is great. This is the first review content platform I've used so I have nothing to compare it to but I am really impressed with how detailed the stories are and how TrustRadius was able to help us be strategic in picking the right questions to ask customers.
Custom Questions are one of the most powerful benefits of using TrustRadius. TrustRadius has helped us create questions that can help us tell our brand story and position us to highlight our primary benefits.
I have not looked at alternatives at this time.