Item: TrustRadius for Vendors
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We collect reviews from customers via TrustRadius for Vendors to get a better understanding of how our customers feel about our products. Our team has found that the reviews we collect here are usually much more detailed and honestly better than any other review site. Additionally, our sales team utilizes the Chrome extension tool so they can easily pull quotes to share with customers/prospects. We also use TrustRadius for Vendors' data in our ad efforts. This information has been extremely helpful when it comes to hitting our numbers and garnering leads.

Pros and Cons

Easy to use
Good support team
Clean dashboard

It would be nice to be able to create custom review links without having to reach out to our rep
In the past, the reports we purchased from TrustRadius were not as detailed as some of the other vendors we use. However, the team was incredibly receptive to our feedback and made changes that added a lot of value.

Return on Investment

Intent data has helped produce more leads

Intent Data Use Cases

We use intent data in our digital advertising efforts, and it has helped bring is solid leads!

Review Richness

TrustRadius for Vendors reviews are thorough and detailed, and the custom questions allow companies to really hone in on what they want to know from their customers. This is definitely the best review site our company utilizes.

Support Rating

Alternatives Considered

Gartner Peer Insights

Key Insights

Do you think TrustRadius for Vendors delivers good value for the price?

Yes

Are you happy with TrustRadius for Vendors's feature set?

Yes

Did TrustRadius for Vendors live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TrustRadius for Vendors go as expected?

I wasn't involved with the implementation phase

Would you buy TrustRadius for Vendors again?

Yes

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None

Trust TrustRadius for Vendors!

Modules Used

Overall Satisfaction with TrustRadius for Vendors