One of the best software/tool that I've ever used.
November 25, 2021

One of the best software/tool that I've ever used.

John Kenneth Lansang | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Programmable Voice
  • Programmable Video
  • Programmable SMS
  • Authy

Overall Satisfaction with Twilio

We use Twilio to buy or purchase our customer's phone numbers that they were going to use once we set up their SevenRooms account.
  • They provide you all the numbers that were available in a certain country.
  • Their security is very very tight for their customers.
  • Very easy to use and navigate,
  • Lags on their website.
  • Long time to load a certain page.
  • Twilio's phone number market.
  • Wide range of country that they support. (But not all)
  • I don't think of any negative impacts. Rather, there are a lot of positive impacts for our company that has been provided by Twilio.

Do you think Twilio delivers good value for the price?


Are you happy with Twilio's feature set?


Did Twilio live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Twilio go as expected?


Would you buy Twilio again?


Well, for me personally, as a Data Entry Specialist, I find Twilio a very handy and useful tool for my work. You can set up your customer's phone number very easily. But, the only downside is there's a lot of unsupported countries on Twilio's network. I wish they would be able to support every country that needs a Twilio setup.