TrustRadius
Truly easy to use and innovative meeting software, lives up to it's name!
https://www.trustradius.com/voipUberConferenceUnspecified8.463101
Sam Shearin profile photo
March 04, 2019

Truly easy to use and innovative meeting software, lives up to it's name!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with UberConference

UberConference was packaged as part of our Dialpad phone system, but before our company signed up for Dialpad it was used on the free tier quite often because it is by far the best free teleconference software out there. It is used mostly by management level employees to set up meetings with outside vendors or consultants. I found it quite easy to use as it doesn't require any software to be installed, so for restricted user accounts, it is an ideal choice. It also allows screen sharing across multiple platforms since it's entirely browser driven.
  • Easy to use, no privilege escalation needed for install.
  • Quick and clear connections, easy to tell who is speaking and who is on (or not) on the call.
  • Screen share works well with no technical assistance to most people!
  • Not much to improve other than maybe more direct calendar integration with Outlook (legacy desktop apps).
  • Extremely good value, especially on the free tier
  • One of the only conferencing software that allows for most commonly used features to be free
  • Low cost, so an excellent value for enterprise level use
Compared to built-in apps like Google Meet, or Hangouts UberConference offers higher quality connections and more features. Unlike Cisco WebEx or Zoom meetings (also bundled with Ring Central), it doesn't require any software to be installed in most cases which makes getting participants to join much easier. Automatic reminder calls through the system really help get everyone on the meeting, and since it's entirely browser-based all you need is Chrome to conduct or join meetings on the computer, unlike many competing applications.
UberConference is well suited to almost any application. It is best suited for teleconference or p2p meetings over the computer. It can be used as a dial-in conference bridge but the paid tier offers more functionality on that level. It can even be used to technical support due to the built-in screen sharing feature and can be extremely useful when the end-user has no way to install an application privilege escalation. I would not recommend this as it's primary feature as this limited to just seeing what is on the screen and not so much geared toward remote-control or admin level administration. Uber Conference is extremely easy to setup and create spaces for having online meetings, it really excels at this and has handy visual aids to let you know what is going on with everyone else.

UberConference Feature Ratings

Call reports
10
Call recording
10
Video conferencing
10
Audio conferencing
10
Mobile app for iOS
10
Mobile app for Android
10

Evaluating UberConference and Competitors

  • Price
  • Product Features
  • Product Usability
The price I would say is the ultimate selling point as it gets people on the platform w/o any sort of investment. Once I tried it (and others) this was quickly secondary as the system is so easy to use that it quickly because of the #1 choice to host the meetings.
No, the evaluation was free and I am very happy with the software so I wouldn't change a thing. Since the software offers so many features on the free tier there as no need for a "trial" basis truly a natural choice when it came to select a company-wide conferencing software.

Using UberConference

The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Starting meetings is easy and straightforward.
  • Screen sharing is quite simple.
  • No software to install, the best part!
  • I have not found any particularly difficult to use features
Yes - Very well, it has an intuitive app that is easy to use and install. The Android and the iOS app has a very clean interface, very straightforward sign-in process with the ability to integrate with Google account logins. Basically, you just download and install the app, sign-in with your Google account and you're all set up to join meetings! For hosting you just need to answer a few simple questions and then you are good to host participants.