Overall Satisfaction with UiPath Enterprise RPA Platform
Our company focus is on the healthcare industry. We bill forms to the insurance companies, and we have to receive payments and update their respective patients. We work with denials, exceptions, and explanations of benefits. We also get information that needs to be updated in the system.
We started an Automation department inside our company which is currently training new developers, but we are planning on promoting the use of UiPath so we can have even more developers. Our goal is to have 60% of the company able to deploy different types of automation across our different clients.
We can replace human workers doing labor-intensive repetitive tasks, and focus them on other more difficult ones. Also, in the past, we have had to spend quite some time training human workers who, in the end, do not last more than 6 months. It ends up as a fail. Just being able to replace human workers with bots is going to be an awesome plus at our company.
We started an Automation department inside our company which is currently training new developers, but we are planning on promoting the use of UiPath so we can have even more developers. Our goal is to have 60% of the company able to deploy different types of automation across our different clients.
We can replace human workers doing labor-intensive repetitive tasks, and focus them on other more difficult ones. Also, in the past, we have had to spend quite some time training human workers who, in the end, do not last more than 6 months. It ends up as a fail. Just being able to replace human workers with bots is going to be an awesome plus at our company.
- Setting up UiPath is really easy and they have a LOT of training information in their Academy, so there is no way you will get lost.
- They are always looking for ways to be better. We were having issues working with Citrix environments, but recently they released an update which will let you work inside of these type of environments like it was a regular automation.
- Their community and forums are really helpful. They are always promoting their users to help each other inside the forums. You can also see the "experts" helping often.
- The abrupt updates have been an issue for me when I am developing my bots. Sometimes the updates came with a bug, and I have to fix it.
- Having up-to-date training material would be really awesome. We have found that some documents inside the Academy are pretty old (maybe 2 yrs already?).
- It's too white. The background being white sometimes bother my eyes. They had a new theme which is black, but it's still in beta phase.
- We are too young to be able to respond to this, but in the long run, we are expecting a ROI of 100% as bots will replace employees.
Between pricing, ease of use, and training materials, we believed that UiPath was our best option. It's really user-friendly, and they have a website that is focused on helping new users. We are currently developing inside virtual machines as well. UiPath has been really good when working inside this type of environment.