UKG is Awesome!
April 20, 2021

UKG is Awesome!

Aaron Ward | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with UKG Dimensions (formerly Kronos Workforce Dimensions)

We us UKG [Dimensions (formerly Kronos Workforce Dimensions)] for ALL EMPLOYEES. Contractual, substitutes, exempt, non-exempt. Employees can use a physical clock at building entrances, the mobile app, or the browser application. Tons of uses for us. On-site employees for emergencies, time off requests, grant tracking, importing absences from other systems, exporting data to payroll.
  • Customer Service
  • Integration options
  • Staying Current with trends
  • Cloud hosted is difficult to get used to
  • Time Tracking
  • Flexibility with Other Systems
  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
UKG [Dimensions (formerly Kronos Workforce Dimensions)] was and is clearly in the lead vs. Frontline's time/attendance product (in our opinion). UKG for school districts is way more customizable and offers more of what we need.

Do you think UKG Dimensions delivers good value for the price?

Yes

Are you happy with UKG Dimensions's feature set?

Yes

Did UKG Dimensions live up to sales and marketing promises?

Yes

Did implementation of UKG Dimensions go as expected?

No

Would you buy UKG Dimensions again?

Yes

Love the support options [with UKG Dimensions (formerly Kronos Workforce Dimensions)]. Instant chat feature is great, when opening a help desk case I'll get a response in under 4 hours. Technicians are very knowledgeable of the product & help us through every issue we've encountered. The system is very customizable in terms of naming conventions. UKG is constantly releasing updates to keep the product current with market trends & listing to the user community.